VA announced today, that three tools are available to reschedule an appointment:
- Send a secure message to the Veteran’s healthcare team. https://www.va.gov/health-care/secure-messaging/
- Call the Veteran’s healthcare team. Find the Veteran’s VA health facility’s phone number at https://www.va.gov/find-locations
- Or, the Veteran can also request some types of appointments online through the VA appointments tool: https://www.va.gov/health-care/schedule-view-va-appointments/
When actually going to a VA healthcare facility, instead of a virtual appointment, wear a mask that covers mouth and nose, and complete on-site the VA COVID-19 symptom screening questions.